Eartip Size Guide & Guaranteed Fit Program
This is the start of a long-term relationship.
With a variety of fits and compatibility with thousands of devices, there’s a Comply tip for you. If the eartip you choose doesn’t stay put, we’ll find you one that does. Guaranteed.
Which Comply eartip size should I choose?
Customers usually choose the same size Comply eartip that they use for traditional silicone eartips. Since Comply foam eartips are compressed to insert and then expand in your ear, the medium size fits most users comfortably.
Still not sure? Most eartips can be ordered in an assorted size pack, with one pair of small, medium, and large eartips so you can try them out and see what you like best.
The Comply Guaranteed Fit Program (GFP)
If you purchase from www.complyfoam.com and your tips don’t fit your ears, we’ll make it right — for free.
How it works:
- Eligible devices only: Your earbuds must be listed as compatible on our website, and the correct listed compatible tips must have been purchased.
- Contact us within 14 days of receiving your order.
- We’ll send you the correct size at no product cost.
- Replacements are limited to the same product type originally purchased.
If your earbuds aren’t on our compatibility list:
- We can’t send a GFP replacement, but we can issue a partial refund.
Purchases from other retailers:
If you bought from Amazon, Best Buy, or another authorized seller, please use their return/exchange process.