If a package is returned to us due to an incorrect or incomplete addressed, is marked "unclaimed" or “return to sender,” or has been deemed undeliverable for any reason by the local post office, we will notify you by email. Once the package is delivered back to us, our returns team will process it and refund the subtotal of your order.
A refund will not be issued until the parcel has arrived back in our facility.
ORDER TRACKING
As soon as your order ships out, you will receive an email with tracking.
For domestic shipments, 1-12 days after shipping out is the average time you can expect to receive your package in.
International orders can take anywhere from 4-15 days (depending on the destination) to arrive once confirmed in transit by our international shipping carrier.
