- Return Policy
For products purchased directly from the Comply™ site
We want you to be satisfied with your Comply™ Foam products and we will do everything to make sure you have tips that work for you.
For products purchased directly from Comply™, we offer a 30-day refund of the purchase price based on your original method of payment. Please note that we will not refund the original shipping costs. All products must be packed in the original packaging and must include any accessories, manuals and documentation that shipped with the product.
- Comply™ Foam Tips cannot be returned once you have opened the packaging.
- Contact us to obtain a return merchandise authorization (RMA) number which is required for return for credit.
- We do not accept cash-on-delivery return shipments.
- You can expect a refund within 1 to 7 business days of our receiving your returned product. Refunds may be delayed in the case of incomplete returns.
For products purchased through other retailers
Refunds are at the discretion of the individual retailer where you purchased your product.