Return Policy for Products Purchased directly from Hearing Components:

  1. For products purchased directly from Hearing Components, we offer a 30 day refund of the purchase price based on your original method of payment. Please note that the original shipping costs will not be refunded. All earphone products must be packed in the original packaging, including any accessories, manuals and documentation that shipped with the product. All other refunds are at the discretion of the individual retailer where the product was purchased.
  2. Comply™ eartips and Whoomp!™ Earbud Enhancers cannot be returned once they have been opened.
  3. A return merchandise authorization number (RMA#) is required for return for credit. Contact Customer Service at 1-800-872-8986
  4. All returns must be shipped to Hearing Components prepaid.
  5. You can expect a refund usually within 10-15 business days of our receiving your returned product. Delays may be experienced in the case of incomplete returns.
  6. Returned merchandise may be subject to a 20% restocking fee

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